Customer Reviews

Very accommodating Offered to take vehicle home overnight

Picked up car. Drove 3 blocks and all the lights for stabili track and anti lock came on. Drove back to shop and dropped off. I was informed that hub and sensor were to be replaced. At p/up the sensor was only replaced. I asked about it and was told that yes it looks like it was only the sensor. Obviously not.

Tyler went above and beyond in answering my questions and accommodating my schedule and making things happen according to my needs. Armon in finance was thoughtful with my hesitance and again answered all my questions truthfully and to my satisfaction. Colton in the parts department was extremely helpful also. Overall my experience was outstanding and these employees at your dealership are to be commended for representing you well.

It was fine

Jack & Jimmy were very thorough and professional. Thank you for having experts on the sale process, a loaner available when I had clear coat service and washes for life. You have out performed Liberty Lake Mercedes and AutoNation

Didn't fix my door locks when said thay did. Will not answer my phone calls or call me back

Job was done in no time, I was called and notified immediately....Andy was extremely pleasant to work with.

I appreciate the finance guy and Kevin for getting me approval for my new 2025 Chevrolet Trax!

Fabulous, as always!

We made an appt for our 2020 Chevrolet truck that is giving us a notification saying we will be limited to driving only 5 mph after a number of miles. We dropped off our truck and checked in every couple of days with either no one calling us back or service saying that haven���t looked at it yet. After 1 week of not having our truck we went and picked it up because they could not tell us when someone would be looking at it. Unacceptable and very frustrated. No one apologized or offered any resolution. We are now taking it somewhere else. The lack of communication was extremely unprofessional. Never once did they call to give any updates it was always us calling them.

They went the extra mile this time, excellent service!

We have purchased 3 vehicles from this dealership and have always had a great experience!

Cody was kind and helpful

We bought a 2025 Equinox.

No

No pressure. Excellent service. Personable.

All employees were very polite/courteous. Met a salesman who took time, very knowledgeable and knew what I was looking for.

Drove in from Spokane for an oil change for my new Silverado. Great communication, great staff, and really nice customer lounge. Overall positive experience all the way around!

Great employees. Super friendly. Good coffee

while the staff we dealt with was very friendly and wendy went above and beyond to try and problem solve. The service staff that provided the work did not do the work assigned to them. I went in for 4 things to be completed in which only one was done to specs. One of my parts was broken and instead of notifying me that the item had to be reordered, it was passed off as completed work without the item even being installed. One of the paid for installs of a protective mat in the back of my vehicle was only half installed and one of the sales men had to help me finish my install in the parking lot to which it still is not done correctly as it falls out everytime I place something in my vehicle. In addition to this, the special protective coating I went in for was not applied as described at time of sales and only half applied. I will need to return my vehicle for the work paid for to be completed correctly. This is a 3 hour one way drive for me as well as 2 days off work each time it is serviced. The service department was very disorganized without anyone providing supervision or quality control. I give 2 stars as the Sales rep Justin went out of his way to try and fix one of my issues and Dan & Wendy were so helpful to try and resolve the issues. I will continue to recommend this dealership as a great place to buy but doubtful I will recommend service department.