Confirmed Service Customer
Waited 4 hours for an oil change tire rotation and a ecm flash for recall, when I called they said they had nothing going on and would be super quick, also witnessed an older couple there completely had been there all day and after being told 10-15 minutes they were there another hour with me, only dealt with your service department twice and both times have been not that great as far as timely, last time I was there for 3 hours just to put tires on, friendly people nice dealership time management needs work, do better if not for me for the elderly people that probably shouldn’t be sitting in your dealership for 6-8 hours
Travis H.
KINGSTON,
ID
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 310-0364 to discuss your concerns, as your satisfaction is of utmost importance to us.
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