834 Reviews Found
Confirmed Service Customer
Awesome every time. Kim the salesperson and Wendy the serviceperson were terrific .
Robert C.
SPOKANE
Business Response
Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I had a great experience at your Dealership and service Department. Couldn't believe how fast and efficient you took care of my car service. Very professional!
Timothy W.
POST FALLS
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
We arranged for our oil change to coincide with replacing a broken window. When we arrived we were asked where the window was and were informed for the first time that you don’t install windows and we needed to contract with your third party window people. This was NOT communicated until after we had arrived. Then we were blamed for not understanding a miscommunication. In reality it was a total lack of communication. There was also a “miscommunication” regarding needing tires or not needing tires. Anyway, the communication is terrible. A lot was assumed that we knew when it wasn’t communicated. Not impressed at all.
Gina M.
MEAD
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (877) 310-0364 so we can understand your situation better to try and turn your experience around. Thank you, Knudtsen Chevrolet CO. - Service
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Confirmed Service Customer
Dylan was great. Very attentive, didn't try to push any unnecessary services on me, had my car ready to go in a timely manner. And cost less than it would have at George Gee. Will definitely be coming back to Knudtsen.
Griffith S.
OTIS ORCHARDS
Business Response
Griffith, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Recall service required for transmission filter. Truck running good post service!
Greg P.
GREENACRES
Business Response
Greg, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Dealership took care of the warranty items quickly and kept me informed during the wait for parts.
Mobility W.
COEUR D' ALENE
Business Response
We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Amanda is absolutely amazing. She does a great job at communicating and is very helpful. I will never go to any other sales person at any dealership again.
Connor H.
VIOLA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Confirmed Service Customer
Employees are always friendly, courteous and on the ball.
Steve H.
POST FALLS
Business Response
Steve, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
They honored a coupon I had received in the mail that had expired.
John H.
COEUR D ALENE
Business Response
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Tire rotation, oil and filter change. Three hours!
Christopher R.
CHENEY
Business Response
Christopher, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (877) 310-0364.
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Confirmed Service Customer
The usual excellent service writers and technicians. Recommended cabin air filter replaced along with oil and filter replaced. No donuts in waiting area?
Russell M.
POST FALLS
Business Response
Russell, thank you for sharing your positive experience! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Business Response
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
My buying experience was great, Michael was very knowledgeable and helpful love my truck!
Michael S.
OTIS ORCHARDS
Business Response
Michael, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I purchased a car 2 months ago and was told car was gone through! Car had a recall on it so I scheduled service and was told transmission oil cooling lines need immediate attention and replaced for a total of $550 dollars! If car was inspected before being put on lot for sale this not be an issue! I feel I was misled and car was not inspected like Gary the salesman led me to Believe!
George G.
SPOKANE
Business Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at (208) 664-8107 when you can so we can address this situation directly. Thank you and have a great day.
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Confirmed Service Customer
Experience was excellent!!! Super fast and easy experience. Highly recommended dealership!!
James M.
BLACK DIAMOND
Business Response
James, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
Michael was very helpful and showed us exactly what we wanted to see. I appreciated him not trying to upsell us on something we weren’t looking for like most dealerships do.
Max A.
FAIRCHILD AFB
Business Response
Max, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
David was awesome and made sure everything went smoothly with purchasing my new truck.
Stephanie K.
COEUR D ALENE
Business Response
Stephanie, thank you for taking the time to leave a review for us at Knudtsen Chevrolet CO.. We're happy we could meet your expectations! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
We had an EXCELLENT experience at Knudtsen! Michael Boniecki was a great salesman to work with! He was so respectful and had wonderful customer service. Ammon Cordova was super easy to work with from the finance dept. Both worked past hours to complete our purchase.
James B.
SPOKANE
Business Response
James, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
When I called to schedule the oil change and tire rotation, I was told to expect a 1.5 hour wait time. I decided to wait on site for the service that day. When I arrived, I was told to expect a 2 hour wait. I let the person who checked me in that I was told at time of booking it would be a 1.5 hour wait time. I ended up waiting over 2.5 hours for a tire rotation and oil change. If I knew it would have taken this long, I would have not waited on site. There was no communication from the desk as to why it took so long and no apology for the extended wait time.
Michael F.
COEUR D ALENE
Business Response
Michael, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (208) 664-8107 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
Dustin did a great job working through the challenging task for the right truck the wife and I was looking for. Being from out of state, Dustin work hard to get when we arrived to get all paperwork complete and us back on the road home within an hour of our arrival. Thank you again great teamwork
Donald H.
ESTACADA
Business Response
Donald, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! We sincerely value your business and look forward to your next visit!