784 Reviews Found
Business Response
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Randy in service provided excellent service & professionalism during my visit. Please acknowledge Randy as a good employee.
Patrick H.
SPOKANE
Business Response
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great dealership. Service was timely and service technicians were friendly and helpful. Would always recommend them.
Dick S.
SPOKANE VALLEY
Business Response
Dick, it is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Wendy did a great job keeping me informed and followed up with me before I left to make sure I did not have any questions.
Christopher G.
SPANGLE
Business Response
Christopher, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Easy to purchase my new truck, no pressure from salespeople or dealership Cody my sales person was very courteous, professional answered all my questions, willing to show me details of truck
Douglas N.
POST FALLS
Business Response
Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
I have never had such a great new vehicle purchase go so well. I will be sending all my friends and family to Knudtsen and specifically to work with Jack Mercado.
Brian P.
POST FALLS
Business Response
Brian, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
the appointment i made was handled in a first class way ! The service department was ready and handled my check in with very good and right now service . And best of all was able to get my battery installed on SATURDAY
Bill A.
LIBERTY LAKE
Business Response
Bill, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Was able to get my truck in and take care of the issue on a short notice
Donald M.
HAYDEN
Business Response
Donald, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Errin, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Confirmed Sales Customer
Our salesman Hunter Renault was super helpful.
Thomas H.
LIBERTY LAKE
Business Response
Thomas, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Ivan, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
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Business Response
Kerry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Jack is great. He makes the process of shopping for a new car enjoyable. We have worked with him in the past and will continue to do so in the future. I would recommend him to anyone looking to purchase a vehicle.
Tiffany S.
DALTON GARDENS
Business Response
Tiffany, thank you for your kind review; we are happy to pass along your comments to the team here! Thank you again for choosing Knudtsen Chevrolet CO. and we hope to see you again.
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Confirmed Sales Customer
Kevin was very helpful as well as Nick. Gail in reception was friendly and helpful. It was nice to have fresh fruit and snacks while we waited.
Lynne P.
VERADALE
Business Response
Lynne, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (208) 664-8107 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Janice, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
From check in to finish was very professional questions answered recommendations explained
Daniel G.
ATHOL
Business Response
Daniel, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Business Response
Kevin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
This was the worst experience I've ever had getting my vehicle serviced. I went in for an oil change and to have my cabin and engine filters replaced and arrived promptly a few minutes early. I then sat around for three hours. I wasn't updated until I'd already been waiting for an hour and 45 minutes that they were "running a little behind" and it was going to be "a little while". Over another hour later and when I got called in I was told how sorry they were and they were going to make it right with a discount. "Making it right" was a 14% discount. The right thing to do would have been waving the labor ($140 for an oil change and changing two filters?? Come on) and whatever "shop supplies" is. $22 more dollars? What are shop supplies? This was the worse experience I have ever had and I'll be glad to leave my review elsewhere online. I'd never return to Knudtsen again without someone actually making this right.
Doug J.
LIBERTY LAKE
Business Response
James, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (208) 664-8107 so we can make your experience a positive one.