Confirmed Sales Customer
Gary Bower, the salesman was great. Gary went above and beyond to help us get the right pickup and help us through the process. Everything was fine until we went to sign papers and the final process was grueling and unnecessary. I didn't appreciate feeling like we are getting forced into all the extra coverage packages. That ended up costing us thousands of more dollars. Its clear that is how the dealership makes it's money. It was way too much pressure, and it felt like we were getting taken advantage of after what was a good experience up until that point. Our brand new pickup now has a check engine light on and I just hope the service department delivers.
Jamie S.
PALOUSE,
WA
Business Response
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 270-3220.
Was this review helpful?
Other reviews that may be helpful
Confirmed Sales Customer
Jeff Bradley was our sales rep. He was able to find us a great deal for our current towing needs.
Confirmed Sales Customer
Kim was wonderful to deal with. Always answered any questions I had in a prompt manner.
Confirmed Sales Customer
After looking at a couple of other dealerships and talking with a couple different sales persons. They were so very pushy at trying to sell me a vehic...
Confirmed Sales Customer
This dealer went above and beyond in communication and transparency. Amanda, did awesome and showing me options on trucks, giving me ideas, helping me...
Confirmed Sales Customer
Our sales rep was very helpful . Listened to what I needed and pared me with the right truck