Confirmed Service Customer
Arrived 15 minutes early for my 9:00 oil change appointment. Three and a half hours later (12:30) my vehicle was finished. When I commented on 3 1/2 hrs for oil change without tire rotation I was told that appointments were only for schedulers not technicians or mechanics and certainly not costumers. My oil change before that was over 2 hours. My wife's vehicle was purchased at a different GM dealership, when you make an appointment with them, they actually honor it. Leason learned.
Russel H.
WORLEY,
ID
Business Response
Russel, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (208) 664-8107.
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