Review Details

I called for an appointment over a month before my date to come in for a front brake and rotar replacement on my 2020 Silverado 2500. I asked for a estimate for both brakes and rotate and the repair representative gave me a price of $679.00 plus tax. I asked him two times if he was including both brakes and rotors for GMAC certified parts and he told me yes that was for both brakes and rotary. I told him that was the lowest estimate I had received and that Camp Chevrolet gave me an estimate of $893 for same repair plus labor. I was impressed and booked the reservation at Knutson Chevrolet where I had purchased the vehicle. My repair date was October 14, 2024 at 9:00 a.m., I waited in the lobby during the repair until 2:15 p.m. . To my surprise the price was over $1,080 w/o tax. I told the representative that I was surprised because I was told it would be $679.00 w/o tax. I spoke wit Brent about the situation and he reduced the price for me to $695.00. I was very satisfied for a positive resolution. Thank you Brent for making me very happy!