Confirmed Service Customer
Andy was great. He was professional, responsive, and patient. However, when I went to pick my car up, it would not start. They jumped my car and because I was concerned about it not starting, I stopped at my regular mechanic on the way home. They tested.l the battery and it was immediately clear I needed a new battery. My car would have had to been jumped to start to work on it. Why didn't Knudsen test the battery before doing any other work? I am now left doubting that a new coil was even needed and it could have been as simple as a new battery. The odds of them both failing at the same exact time seem very unlikely. I am left frustrated and disappointed.
Jillian R.
COEUR D ALENE,
ID
Business Response
Roderick, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (208) 664-8107. We look forward to hearing from you.
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