Confirmed Service Customer
Brought vehicle in for oil change, tire rotation and fuel injection cleaning. When my fiancee picked up the vehicle there were dirty hand prints on the handles and side panels. When she was driving home the check engine light came on. She had to take the vehicle back and it was a sensor by air filter that was unplugged by the service department.
Steven L.
SPOKANE VALLEY,
WA
Business Response
Steven, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
your service team has always been helpful when I have brought in my truck for service. Wendy Green did a great job of keeping me updated on the progre...
Confirmed Service Customer
I always have exceptional service at Knudtsen. I am always greeted in a timely manner and treated with respect. The service on my truck is always an A...